FFS someone operate a decent hotel
[QUOTE=WildInstincts;2403690]Stayed: From 7th Dec till 11th Dec.
Disappointed. Stayed at CPT in all my previous visits, this time CPT was fully booked thus decided to try Queens. CPT wins hands down. For the same price as that of CPT executive room, Queens has a small bath room minus bathtub. Everything felt a notch or two lesser than CPT. Also, little annoyed with the warning boards everywhere telling you how much it's going to cost you if you do something not desirable. Example: Don't reset the router, it would cost you $$. Don't throw anything outside the window, it would cost you $$.[/QUOTE]Stayed at CPT recently. Actually wanted to stay at Queens but booked out. Heard these were best two. Now maybe for Phil standard these places are good but there are really basic things that can be improved and it comes back to being customer centred. Can't understand why management don't go to a well run hotel and see how its done and copy. Then I would guarantee your hotel would be booked out 24/7. Its not rocket surgery LOL but as I am learning typical of Fil attitude. Found the best run places are those run by foreigners. I mean labour is cheap why can't they even carry your bags to your room and settle you in (without requiring a tip) Do you know how much kudos a hotel would get when you went to give the porter a tip and he said "No thankyou Sir serving you is enough. Have a nice day. " Its all about service standard and attitude. And that can be trained.
NI.