Email Notification Problems - Member Discussions and Advice

[AussieGaigin]

I expect being subscribed with email on is the default for the forum software. It's clear there's a lot of tweaking that will go on. Jackson's priorities, as I can see them, seem appropriate to me: first get things stable, then improve performance so you're not overtaxing the server or eating up bandwidth, and then work on tweaking. No member, for example, has the ability to change their own passwords or email address yet in the User CP, which I'd expect will change if only to reduce Jackson's workload.

Keep in mind that all of what we're seeing right now is with forum viewing restricted to members only, unlike the normal situation. From my viewpoint, this has actually been an unusually seamless move so far for such a major upgrade, with a minimum of downtime or unexpected problems. I think we all just need a little patience, and then we'll better see what the software can do.

Eight months down the track, and I am still getting unwanted notifications of new posts in some threads which I regularly read, but rarely post to.

I have removed subscriptions in the UCP and use the "cancel this subscription" link in the emails, (and get an acknowledgement that the subs has been cancelled) , but still they keep on coming. I rarely post lately so I can't use the option in the "reply" pages.

Is there any other way of stopping them?

[Flashbrown99]

I posted $25 in late April. In May I emailed / messaged about progress of my subscription. On May 20th you sent me email that would be checking in the next week. More than two weeks later nothing happened. No subscription activated. I messaged / emailed you again no reply till June 7th when you sent EXACTLY same email about next week and also that you have been receiving empty envelopes.

Was my envelope also empty? Is your system compromised? I know I sent the money correctly around April 25th!

You may have a problem with your cash system and maybe should warn other people not to send cash as it is not getting through and people will just lose their money like I have.

Thanks

[Digital Curry]

Hi,

Username changes have been temporarily suspended pending new software upgrades to automate the process.

Thanks,

Jackson

Thanks for getting back to me quick. It's a good idea to make that automated and should save you a lot of work. When do you estimate it might be finished? Best scenario? Worst scenario?

[Digital Curry]

Jackson,

I am having a problem with e-mail notification. (Yes, I have checked the spam folder.) I think there might be a problem on your end, at the server or something.

RE: user name change, FAQ says:

"Send me a message you want to change your User Name. All you need to say is "I want to change my User Name". I will send you the instructions for changing your User Name to your email address in the Forum membership records."

I have written numerous times but I have never received instructions. I recieve other notifications about threads and IMs, just not the instructions. I am 100% sure there is no response in my junk folder.

Perhaps this is an automated function and something is gumming up the works. Thanks.

==================================================

Hi Digital Curry,

Username changes have been temporarily suspended pending new software upgrades to automate the process.

Thanks,

Jackson

[Killerjoy]

Dear JAckson,

I tried to buy subscripion using credit card but after filling all the relevant fields I got a message saying that transsaction was not successful due to connection error. I don't have a clue. Is there any setting that I have to do on my PC do let me know. OR is there any other way of buying subscription like debit cards.

Please help

[Roman Guy]

In this last period - let's say 3 weeks - I have received a lot of PM but no one was announced by any email.

I have checked the address and it is all right.
What is up?

[AddictedToWomen]

Hi Jackson --

If I no longer have access to my original email id is there really no way at all to get it changed? I'd hate to have to start all over from fresh

[JP2U]

Keep in mind that all of what we're seeing right now is with forum viewing restricted to members only, unlike the normal situation. From my viewpoint, this has actually been an unusually seamless move so far for such a major upgrade, with a minimum of downtime or unexpected problems. I think we all just need a little patience, and then we'll better see what the software can do.

Yep, with 98,000 members I would agree with you that its been "unusually seamless".

[Joe Zop]

I expect being subscribed with email on is the default for the forum software -- it's clear there's a lot of tweaking that will go on. Jackson's priorities, as I can see them, seem appropriate to me: first get things stable, then improve performance so you're not overtaxing the server or eating up bandwidth, and then work on tweaking. No member, for example, has the ability to change their own passwords or email address yet in the User CP, which I'd expect will change if only to reduce Jackson's workload.

Keep in mind that all of what we're seeing right now is with forum viewing restricted to members only, unlike the normal situation. From my viewpoint, this has actually been an unusually seamless move so far for such a major upgrade, with a minimum of downtime or unexpected problems. I think we all just need a little patience, and then we'll better see what the software can do.

[JP2U]

Thanks Joe, just noticed it now. I thought it was only done via the control panel which lets you unsubscribe from individual threads but with no option to unsubscribe from all future threads by default.

Still I think the subscribe feature should be off by default.

[Joe Zop]

If you notice, at the bottom of the "Reply to Thread" window you have an option which says "Thread Subscription." All you have to do is select either "Do Not Subscribe" or "No Email Notification" and you're all set. You can also make those selections within the User Control Panel.

[JP2U]

I have a problem getting unsolicited mail from WSG. Whenever I post something, the system automatically "suscribes" me to that thread and whenever someone posts something, I get an email notifying me of that.

If you post in a fairly active thread, your liable to get many emails a day.

To stop receiving emails one must "unsubscribe" from that thread.

Is there an option NOT to receive ANY emails for ALL future postings? I couldnt find it! And why is one subscribed by default to any thread he posts in?

In the meantime, I've blocked WSG emails from my Yahoo acct.

[Phish]

Jackson: Thak you very much for the quick turn around. I am finally able to login and post. Just in the nick of time.

I am now down in BA and will shortly begin to post real detailed reports of my tour-de'pussy!

Hopefully, if you are down at the mansion would like to stop by and say Hi.

[Bothan Spy]

Does the Test Email Function button not work? I've tried and get a page not found or an SQl error. I requested an upgrade and per the message that all upgrades prior to 7/21 have been done. Yet, mine does not appear to have been done so I am troubleshooting before bothering Jackson. I tried requesting my password to see if I could receive email from ESG and that worked, so I'm not sure if the problem is email or something else.

[Admin]

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