Cebu Pacific Online Sucks
Cp is very frustrating to me. Does anyone have the answer? I have gone through the entire booking process online even to the point of entering my 3 digit credit card secret number, and the transaction gets rejected. What a f'ing waste of time. I have tried several different cards that are accepted everywhere, but no results. This is from the US using major cards with good credit.
WHAT IS THE TRICK? Is there some way to make it work? CP has great schedules and prices. HELP ME!
Cebu Pacific...hit or miss!
[QUOTE=Amavida]Yes. If you search the threads the solution is stop whingeing to cebupacific & get on to the card issuers or credit card servicing company behind them.
AV[/QUOTE]
I have tried several of my cards from well known banks and still have not been able to book the flights I want through CP. I even called the banks to see why the charges were being denied, but they tell me an attempt was never made by CP to charge the acount. It's surely a CP problem. I just hope there are seats available on the flights I need to take when I get there in Feb. Love the country! Love the ladies! Hate the lack of infastructure!
Yella Man
Cebu Pacific and Credit Cards
Having my own problems with CP this week, I did some research.
Basically, due to a scam a while back where CP staff were cloning credit card numbers over the phone, CP is pretty much blacklisted among ALL US credit card companies, banks or otherwise. NO US credit card *should* work on CP's website, although some banks (especially small ones) forget to check the blacklist sometime.
Because of the US blacklist, the majority, but not all of Western world credit cards will also be declined. Some foreign banks do not use the US blacklist, and thus are OK.
There are four ways to get around this little debacle.
1) Call the CP hotline in the PI (or call from overseas). I do NOT recommend this. They do not offer the same deals as the website, and honestly, I don't trust them with my CC number. One lady I talked to said at first "We don't accept any US credit cards," then, after I told her I would go to the CP office in Hong Kong, said, "Wait, actually we can try and see if it will go through. What's your CC number?" Ha, no thanks.
2)If you're in a major Asian city, CP should have an office near you. You can call them and book the ticket through them.
3)As I'm in Hong Kong, I went to a specialized Filipino travel agent (for all the domestic workers). I could pay cash, and the price was only US$30 more than the website, which is a decent agent fee. I would recommend doing this (going to a travel agent), as they will usually help you if anything goes wrong (as opposed to CP service which blows). If you're in Asia, going to a travel agent specifically for Filipinos is usually the best idea. In Hong Kong, I recommend Sally Filipino Travel Services in Worldwide House, 3/F, right outside Central MTR Station. They're even open on Sundays.
4)Probably only for the locals: get someone with a Phil credit card to book the ticket for you (which is perfectly okay with CP), although they should give you a photocopy of the front of the card to show as confirmation with the ticket agent when you check in.
Good luck.