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Cascadas now offers mud baths in the room and not the spa
I checked in at 3:00 on Monday after a 30 minute wait at the desk (and a long line behind me). I ask for a remote and was told it was in the room. It was not. I also discovered the water coolers in the hall had been removed. I asked if the water was purified so I could have something to drink in the room, the guy had no clue what I was talking about. My room was called a master suite but was smaller that my previous stays in master suites. They said it was a new room and that is what they are. It also had a mirror image of the room connected to mine by an open door. They came up to lock it after about an hour. I was not comfortable leaving the room with that door unlocked so I lost some "strooling" time. I asked for the key to the safe and refigerator as well as the remote but never got it. I had to go down to the front desk to get the remote and they again said someone would bring me the keys. They didn't bring them. Since I could not get water out of the refrigerator, I went out and bought some. After a night of fun I got up late in the morning to find I had no running water. I left the faucet on and started watching a movie. About 45 minute later the water starts running, actually mud starts flowing from into the hot tub. I guess assuming the water was not purified was accurate. You know what they say "don't drink the water". After letting the water run for about 15 minutes it started to clear up and I felt it was safe to take a shower. Hopefully things will get better once the construction is finished.
Cascada has no hot water.
About 1/3 of the times I stayed in Cascada, there was no hot water in the morning. I let the hot faucet run for half hour, still no hot water came out, sometimes just lukewarm. It was recent, after they had finished the expansion and already opened the new rooms for guests.
It pissed me off that I could not take shower and clean up in the morning. I smelled like shit and could not bring myself to embrace the pretty chicas. Damn. I came down to front desk to complain. They said they will send some guys to fix it, but nobody ever came and no hot water ever came out. I had to leave and could not wait forever. So I went down to the front desk and demanded full refund for the room. After a lot of wrangling with the old manager, he agreed to give me half off.
He promised me I would have hot water the next time I stay. I told him to stick his hot water up his culo.
Cascadas Hot Water Fix etc.
Some of the hotel rooms at Rizo and Cascadas have the shower plumbing installed backwards so when I try to take a shower and it doesn't get hot, I will try switching the handle setting to blue for Cold, then the hot water will start flowing. For example, Room 631 didn't have hot water today until I tried turning the handle to Blue for cold. Then I got a hot shower. FYI.
[QUOTE=CaptainSolo;2115930]About 1/3 of the times I stayed in Cascada, there was no hot water in the morning. I let the hot faucet run for half hour, still no hot water came out, sometimes just lukewarm. It was recent, after they had finished the expansion and already opened the new rooms for guests.
It pissed me off that I could not take shower and clean up in the morning. I smelled like shit and could not bring myself to embrace the pretty chicas. Damn. I came down to front desk to complain. They said they will send some guys to fix it, but nobody ever came and no hot water ever came out. I had to leave and could not wait forever. So I went down to the front desk and demanded full refund for the room. After a lot of wrangling with the old manager, he agreed to give me half off.
He promised me I would have hot water the next time I stay. I told him to stick his hot water up his culo.[/QUOTE]