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  1. #841
    Quote Originally Posted by Breadman  [View Original Post]
    Your rules state that the girl can accept or reject a booking but under the client's 'terms of service' it seems that once you hit that final book button there's no canceling the booking. If the girl takes 4 hours to show up and your ready to hit the hay then I guess your forced to pay the cancellation fee? I guess if its an agency girl you can contact the agency and cancel the booking via email or phone call but if its an Independent then your forced to wait around a hotel room.
    The client and the companion can both cancel at any time; the companion has a cancel button in her app (when she preses it she also has to select a reason), and the client has a cancel button in the booking confirmation screen (this is sent to the client when the booking is accepted). However, the cancel button for the client is disabled once the companion starts her journey to meet the client. The client must then use the direct contact link to call and let the companion agency know that they want to cancel the booking.

    We don't enforce any cancellations, the cancellation policies are set by the companions / agencies (although we do give default text, we let the companion know that they acan edit or remove this). The companions / agencies are responsible for enforcing any cancellation policy and we expect them to be reasonable and responsible. If we get a complaint that an agency or companion were being unreasonable about cancellations we would contact them and potentially restrict or supsend them. Which we have done before.

  2. #840
    Quote Originally Posted by Breadman  [View Original Post]
    What I'm trying to say is you priced yourself out of the market for couples. A girl cheating 5000 Baht wants another 5000 Baht for a couple. It's always exactly double which makes me wonder if they even have a choice in the pricing, of they even get the chance to decide on the extra fee. My girl and I can walk to any gogo and make negotiations with any girl for a fraction of your fee. So the question is are you setting the prices for the extras or are you letting the girls name their own rates? And to add to this discussion I bring up an offer function for those who want to add extra service but don't want to necessarily pay an arm and a leg for said services. A girl might accept 1000 for anal instead of the usual markup of 2000. Your in it to make your fee, the girl is in it to make their fee and we the customers are used to trying to get it for less.

    All you have to do is add one button. By clicking the book button your given the option for a special request. Let us use that box to negotiate.
    At the moment the companions have a few options for the extra services (a-level and couples), these include some price options (+1,000, +2,000) , doubling the price, and no extra charge. For couples most companions seem to go for double, and for anal it seems mixed. We also leave a note allowing companions to contact us for custom pricing.

    We don't push or suggest any kind of pricing, but for Bangkok we launched with 3 groups of agencies which used similar pricing, 12 months later when we introduced independents I'm sure the exisiting agency pricing influenced the market and a lot of the freelancers adapted the same / similar rates and extra charging. We hope to create more smart pricing in the future, letting companions know the average rates, suggesting more competitive rates, and giving the option to set smart rates which change based on the time, competition, and demand.

    We are aware that we have a lot of clients who would like to be able to make lower offers / bids. We are looking into a few ideas which will allow clients to put in offers / bids and add more of an element bartering, but without losing the effieicency and low rate of fake bookings which attracts the companioins.

  3. #839
    Quote Originally Posted by Smoociwebsite
    Genuine bookings come direct to the app, with detailed information helping them to instantly accept or reject a booking.
    Your rules state that the girl can accept or reject a booking but under the client's 'terms of service' it seems that once you hit that final book button there's no canceling the booking. If the girl takes 4 hours to show up and your ready to hit the hay then I guess your forced to pay the cancellation fee? I guess if its an agency girl you can contact the agency and cancel the booking via email or phone call but if its an Independent then your forced to wait around a hotel room.

  4. #838
    Quick question after I fill out the booking form with my email and my name on my hotel and I feel on the special request box on its end does the girl or the agency receive that information? The other question is what is your cancellation policy if I push that button and a minute later can I cancel her?

    My idea is fill out the request form for a lower price and then I can cancel her and she can email me back if she accepts it or not.

  5. #837
    Quote Originally Posted by SmoociApp  [View Original Post]
    I'm not sure I understood. But at the moment we only allow companions to charge extra for a-level and couples servcies, so any other service they offer should be factored in at the price they offer, there shouldn't be any hidden extras or additional cost other than those noted.

    If you are a couple most companions will charge extra but this will be shown before you confirm the booking.
    What I'm trying to say is you priced yourself out of the market for couples. A girl cheating 5000 Baht wants another 5000 Baht for a couple. It's always exactly double which makes me wonder if they even have a choice in the pricing, of they even get the chance to decide on the extra fee. My girl and I can walk to any gogo and make negotiations with any girl for a fraction of your fee. So the question is are you setting the prices for the extras or are you letting the girls name their own rates? And to add to this discussion I bring up an offer function for those who want to add extra service but don't want to necessarily pay an arm and a leg for said services. A girl might accept 1000 for anal instead of the usual markup of 2000. Your in it to make your fee, the girl is in it to make their fee and we the customers are used to trying to get it for less.

    All you have to do is add one button. By clicking the book button your given the option for a special request. Let us use that box to negotiate.

  6. #836
    Quote Originally Posted by Breadman  [View Original Post]
    Some agency websites spell out the rate for anal and lesbian action as a specific cost, others do not. And Independence don't have websites or a means to tell you what they might charge for extras. If the extra price isn't listed under the girls profile then there shouldn't be any extra fees Beyond the original price.

    So the question is if I was the book a girl who is stated as a lesbian as an independent for me and my girl and she quoted me an extra fee for her service do I still have to pay a cancellation fee if it is too high?
    I'm not sure I understood. But at the moment we only allow companions to charge extra for a-level and couples servcies, so any other service they offer should be factored in at the price they offer, there shouldn't be any hidden extras or additional cost other than those noted.

    If you are a couple most companions will charge extra but this will be shown before you confirm the booking.

  7. #835

    Rate quotation

    Some agency websites spell out the rate for anal and lesbian action as a specific cost, others do not. And Independence don't have websites or a means to tell you what they might charge for extras. If the extra price isn't listed under the girls profile then there shouldn't be any extra fees Beyond the original price.

    So the question is if I was the book a girl who is stated as a lesbian as an independent for me and my girl and she quoted me an extra fee for her service do I still have to pay a cancellation fee if it is too high?

  8. #834
    Frankly, my only real reason to comment was from an effort to clarify how I see it being problematic from a customer viewpoint.

    As I have no direct experience with Smooci yet, I cannot comment on the app itself, although I have bought a premium membership and intend to use it later in the year.

    From an app perspective, it looks like a very good service, which is also borne out in the fact that many agencies use it, too. So it must have a benefit to them, the girls and the customers. You don't stay in business otherwise.

    Same goes for the Smooci team: these kinds of decisions are probably not easy (I am not in your chair). My issue is purely from a customer perspective, as explained in my post: I'd rather not get into a discussion about services when I have the girl at my door. That would just be aggravating. It's probably just an edge case, but still an irritating possibility.

    So yes, in a sense I am mainly commenting as someone who thinks the service brings something good, and I would like it to be as good as it can be. As a customer, that's also to my benefit. From an entrepeneur's standpoint, I was actually a bit surprised this kind of app hasn't been adopted much more widely. As to that: here's hoping!

    Quote Originally Posted by EihTooms  [View Original Post]
    Of course. And thanks for your input. SmoociApp doesn't want me to reply to another one of his non-answer replies to my and your question about this and would rather tell me he keeps "correcting" me. About what? Not sure. His recent statement about me being "incorrect" was on a point I didn't even make; that Smooci had decided to drop the term "Full Service" from their list of services offered on an impulse. I never said or implied that they did. I said it appeared to be a sudden new problem (after years of many sites, massage shop menus, etc. having no known problem with the term), not that the decision was on impulse. So I won't reply to him on that issue. However, I will reply to your comment if you don't mind..

  9. #833
    The issue was that around a third of independent companions didn't understand or didn't select full service. As a result we were getting a lot of clients contacting us about it, some not sure what full service meant and some asking why some girls didn't offer it, so we needed to do something. The options were to either set it as standard and get the girls to accept this term as part of the sign up, OR remove it all together. For now we took the second option and will reveiw it again in a few weeks once we are on top of current developments.

    Companions do see a longer explanation of the services terms, not just the abbrevation, so when they select their services they would see DFK: Deep French Kissing (for example).

    Regarding the twitter feed, this wasn't a tech upgrade in the sense that our tech team had to spend time on it, it's simply an add on / plug in services we used. Those who find it useful can use it and those who don't can ignore it and shouldn't be affected in any way; we haven't lost any development time working on it.

    The distance feattures are more necessary for incall service and expansions to other larger cities (especially Manila where some girls have been 2+ hours travel distance from a client). However, this should start to improve the experience for Bangkok too. The escort's app doesn't let girls go online when they are outside of the target GPS areas in centrla Bangkok, but with the upgraded GPS and distance searches it will allow girls on the ourskirts of the city to work on Smooci, and clients will receievs result of girls withintheir radius (based on the time of the booking and the distance of companions).

  10. #832
    Why can't active / semi-active user receive free membership?

    My previous negative comments about Smooci are due to "upgraded" features that doesn't make user experiences any better. Time could have been better spent on other improvements. I get it, each person has their own thought about what is better. The twitter and distance features aren't important to me, but could be for someone else.

    I do have a question about your escort enrollment process. When a WG enrolls in the Smooci, what do they see for the Services options? Are these options just the acronym or is there a description of the acronym? One of the WG stated she didn't know what some of the options are, DFK for example, and picked some options. Does the WG signup process state she must provide full service / vaginal intercourse if asked?

    In previous version, I notice two WG that did not select FS and I never chose them. The 'FS' symbol attached (or was it 'Full Service', used so many times and I can't even remember) to the Services section is an indicator that the WG provides boom boom, basically a quick validation for a user. Not everyone would assume the missing 'FS' is implied. Bangkok is the land of smile that offer a lot of thing and also omit vaginal intercourse from the menu, been to a BJ or HJ only bar / massage shop? To a newbie, WG having BBBJ, DFK, Massage only service options listed could mean she doesn't get selected.

    I hate some of the features, but will continue to use it.

  11. #831

    FS or not FS.

    Seems Smooci while not explaining why, are saying including FS is problematic for escorts. I can only imagine it's because a customer wrongly assumes it's more than straightforward covered vaginal sex. On the other hand some members are confused when it is not listed. I suggest the answer lies in a much more complete and detailed listing of "services offered" and while you're at it Smooci please a little more detail on the physical attributes of the escort. I have been a customer twice, I sent one back kept the second but both were well off the mark re age.

  12. #830
    Quote Originally Posted by Prothall  [View Original Post]
    I tend to agree here.

    Ambiguity in agreements can lead to a lot of problems, and it seems a relatively easy issue to solve.

    If all girls offer "full service" or whatever term you want to go by, it should be easy to add this as a general statement, in a services page: "All the girls listed on smooci offer "full service" or "sex". Unambiguous terms could be "sex", "intercourse" or whatever. There are plenty to choose from. However, a lot of sites just use "full service" including some of the escort services on your app.

    If "full service" is not a default, then it becomes necessary to add it to the list of services the girls need to add explicitly. I'd expect it, and if, when a girl arrives, I am expected to negotiate it (and probably face a surcharge for it) I'd me quite put off.

    If independent girls are not familiar with it, it seems that they need to be explained the term, or whatever term is most unambiguous.
    Of course. And thanks for your input. SmoociApp doesn't want me to reply to another one of his non-answer replies to my and your question about this and would rather tell me he keeps "correcting" me. About what? Not sure. His recent statement about me being "incorrect" was on a point I didn't even make; that Smooci had decided to drop the term "Full Service" from their list of services offered on an impulse. I never said or implied that they did. I said it appeared to be a sudden new problem (after years of many sites, massage shop menus, etc. having no known problem with the term), not that the decision was on impulse. So I won't reply to him on that issue. However, I will reply to your comment if you don't mind.

    Prothall, I don't know if you are a no time, one time or frequent user of Smooci and this being your first post it is a given that you have not been posting anything about it up until now. But that is one of the most immaterial factors on this site for whether or not you have a right to make a comment or ask a question about it and maybe even many questions about it. The reason being SmoociApp has an ongoing thread devoted to his business on this site and therefore benefits greatly from the constant exposure. As an expat living in Bangkok, I probably get asked by newcomers and visitors I meet 3-4 times a month about "escorts" (along with go-go bars, BJ Bars, dating sites, massage shops, whatever) and do I recommend any. I have always only mentioned one name, "Smooci". I tell them to check out Smooci's website, usually bring it up on my phone right then and there to show it to them and have never made a negative comment about them. I can also assure you that not one of those guys asking me about it knew or had heard of Smooci until I told them about it. I see that as my part of the deal here in having a Smooci Thread and his being available to answer what I consider rather ordinary, reasonable and nonthreatening questions about it. And due to the constant exposure to the name on this site.

    I am sure I am not the only one here who does this. And I would imagine most of the guys who lurk on this message board are happy to have the name "Smooci" on their lips the moment anyone in Bangkok brings up the topic of escorts, same as I do. We are an unofficial team of field sales reps for the business. And that is even though very few of us likely have ever actually posted a personal experience with Smooci here or ever will. And why not? It's good for this site, good for Smooci, no reason to think it won't be good for someone looking to book an escort in Bangkok.

    Can I assume you have done the same? Can I also assume your only real interest in understanding the why of something rather odd like what is being done in this case is to make it even easier for you to promote Smooci as the go-to escort booking site for anyone into such a thing and asking you about it, which I had always assumed is what Smooci would want, what ISG would want and why this thread exists in the first place? Just asking.

  13. #829
    Quote Originally Posted by EihTooms  [View Original Post]
    You know I have been quite positive about Smooci before. And I am not being negative about it here, only asking questions. The reason it matters to me, whether I ever used Smooci or not, and why I feel it ought to matter to anyone partaking of P4P in the area is stated in my post you just quoted. It would matter to me what one go-go bar tried to establish as a new "standard" even though I might not ever have stepped foot in that particular go-go bar. As of this moment, when a young lady considering entering the freelancer or escort scene in Bangkok goes online to see how it is done on the escort services' websites, probably being directed to Smooci, she has every reason to conclude that girls are asking and getting 3,000+ baht for 1-2 hours alone with a dude where they don't even have to fuck or provide a CIM finish to a BJ. How is that "better" and not potentially detrimental for any punter meeting girls in bars, trolling the streets for FLs or arranging hookups with girls on dating sites even if that punter has never heard of Smooci?

    Is there someone at Smooci making sure that is all cleared up and well understood for every new 20 year old companion sign up that comes along? What words do they use for it so as not to create any confusion or misunderstanding?

    My questions might annoy you because I pursue the answers more diligently than you prefer I suppose. Maybe that comes across as "negative", but it is not meant to be. But, frankly, that is because your answers are often a bit strange. You bury and essentially hide deep into the blog on your site the very good (my assessment of them, remember?) examples for what might deserve a 5 Star Rating vs a 1 Star Rating along with the explanation that a 1 Star Rating is the worst you can give (and not "no" rating), examples that would go a long way to giving the Star Ratings a more coherent and useful meaning rather than putting them on a page and in the face of everyone who enters the site and later about to give a rating because "nobody reads them"?

    On this issue, you assert here that you "looked at our top 10 competitors (directories and escort listings) and only 3 used the term 'full service' as an option", without mentioning that virtually all of the others probably replaced that term with another more explicit one that still means "fucking" and with an assurance that it is included in the price already stated, which is what I mentioned in two of my posts about this previously. Why not replace FS or Full Service with one of the many other terms that means "fucking" that I am quite sure many of those competitors must be using?

    And I guess it will remain unanswered what happens to that 1,000-1,500 baht cancellation fee on arrival when the guy finds out for the first time the girl does not provide FS or "fucking" (or, far more likely, does not provide it at the stated rate) and the girl has no idea why he would think she does (or for that amount) since it is clearly "not on her menu" where he booked her.
    It's very hard to take you seriously. It would be great if you actually used Smooci then we could engage better with you. Shoot us an email if you would like to give Smooci a try and we'll give you a free membership, it would be quicker than keep quoting and correcting you.

    Rather than taking over the thread with your expert opinion and racking up the post count could we please save the thread for client feedback and updates? Actyually, please don't answer that, if possible..

  14. #828
    Quote Originally Posted by EihTooms  [View Original Post]
    You know I have been quite positive about Smooci before. And I am not being negative about it here, only asking questions. The reason it matters to me, whether I ever used Smooci or not, and why I feel it ought to matter to anyone partaking of P4P in the area is stated in my post you just quoted. It would matter to me what one go-go bar tried to establish as a new "standard" even though I might not ever have stepped foot in that particular go-go bar. As of this moment, when a young lady considering entering the freelancer or escort scene in Bangkok goes online to see how it is done on the escort services' websites, probably being directed to Smooci, she has every reason to conclude that girls are asking and getting 3,000+ baht for 1-2 hours alone with a dude where they don't even have to fuck or provide a CIM finish to a BJ. How is that "better" and not potentially detrimental for any punter meeting girls in bars, trolling the streets for FLs or arranging hookups with girls on dating sites even if that punter has never heard of Smooci?

    Is there someone at Smooci making sure that is all cleared up and well understood for every new 20 year old companion sign up that comes along? What words do they use for it so as not to create any confusion or misunderstanding?.
    I tend to agree here.

    Ambiguity in agreements can lead to a lot of problems, and it seems a relatively easy issue to solve.

    If all girls offer "full service" or whatever term you want to go by, it should be easy to add this as a general statement, in a services page: "All the girls listed on smooci offer "full service" or "sex". Unambiguous terms could be "sex", "intercourse" or whatever. There are plenty to choose from. However, a lot of sites just use "full service" including some of the escort services on your app.

    If "full service" is not a default, then it becomes necessary to add it to the list of services the girls need to add explicitly. I'd expect it, and if, when a girl arrives, I am expected to negotiate it (and probably face a surcharge for it) I'd me quite put off.

    If independent girls are not familiar with it, it seems that they need to be explained the term, or whatever term is most unambiguous.

  15. #827
    Quote Originally Posted by SmoociApp  [View Original Post]
    I'm not sure why you always have such a negative opinion of Smooci. You admittedly never used Smooci and don't plan to but you follow the threads very closely and are keen to jump in with a negative and strong opinion whenever you can. We even offered to give you a free account to try it but you declined. It's hard to keep this thread being useful when the dominant response we get is from a guy who has never actually used the service and doesn't plan to.

    What you are saying is incorrect. The decision to remove the term 'full service' wasn't done on impulse, we had been considering it for some time and looked at our top 10 competitors (directories and escort listings) and only 3 used the term 'full service' as an option. We took the option to remove it for a month to see if that eased the issue (it was genuinely confusing a lot of clients and companions) and so far it seems to have eased the problem. If we start seeing any issues we will look at re-adding it and forcing it on all profiles.

    I'm afraid there really is no hidden agenda or secret motive and the person outspoken about the removal of the term full seems to be a guy who never has or never will use our service.
    You know I have been quite positive about Smooci before. And I am not being negative about it here, only asking questions. The reason it matters to me, whether I ever used Smooci or not, and why I feel it ought to matter to anyone partaking of P4P in the area is stated in my post you just quoted. It would matter to me what one go-go bar tried to establish as a new "standard" even though I might not ever have stepped foot in that particular go-go bar. As of this moment, when a young lady considering entering the freelancer or escort scene in Bangkok goes online to see how it is done on the escort services' websites, probably being directed to Smooci, she has every reason to conclude that girls are asking and getting 3,000+ baht for 1-2 hours alone with a dude where they don't even have to fuck or provide a CIM finish to a BJ. How is that "better" and not potentially detrimental for any punter meeting girls in bars, trolling the streets for FLs or arranging hookups with girls on dating sites even if that punter has never heard of Smooci?

    Is there someone at Smooci making sure that is all cleared up and well understood for every new 20 year old companion sign up that comes along? What words do they use for it so as not to create any confusion or misunderstanding?

    My questions might annoy you because I pursue the answers more diligently than you prefer I suppose. Maybe that comes across as "negative", but it is not meant to be. But, frankly, that is because your answers are often a bit strange. You bury and essentially hide deep into the blog on your site the very good (my assessment of them, remember?) examples for what might deserve a 5 Star Rating vs a 1 Star Rating along with the explanation that a 1 Star Rating is the worst you can give (and not "no" rating), examples that would go a long way to giving the Star Ratings a more coherent and useful meaning rather than putting them on a page and in the face of everyone who enters the site and later about to give a rating because "nobody reads them"?

    On this issue, you assert here that you "looked at our top 10 competitors (directories and escort listings) and only 3 used the term 'full service' as an option", without mentioning that virtually all of the others probably replaced that term with another more explicit one that still means "fucking" and with an assurance that it is included in the price already stated, which is what I mentioned in two of my posts about this previously. Why not replace FS or Full Service with one of the many other terms that means "fucking" that I am quite sure many of those competitors must be using?

    And I guess it will remain unanswered what happens to that 1,000-1,500 baht cancellation fee on arrival when the guy finds out for the first time the girl does not provide FS or "fucking" (or, far more likely, does not provide it at the stated rate) and the girl has no idea why he would think she does (or for that amount) since it is clearly "not on her menu" where he booked her.

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