Automatic "service charge" added to restaurant and hotel bills?
There's always been a passionate debate on this board about "tipping. " It mostly applies to tipping the girls for services provided. Some nationalities don't tip and other do. Those who do tip are often faulted for being too generously or too stingy so it's a damn if you do and damn if you don't situation.
Anyway, I hadn't been in Thailand in nearly 5 years, but on my most recent trip, I noticed something that I hadn't seen before. A 10% service charge automatically added to restaurant bills and some hotel bills.
By restaurants, I mean the sit down ones with waitresses who serve you, the kind that you find in large shopping malls like Terminal 21 and MBK in Bangkok and the big mall in Pattaya.
I also noticed that Grand President Hotel in Bangkok added a "service charge" to my bill. I'm aware some hotel's will add a VAT or some other government tax, but this charge was separately itemized as a "service charge".
I wasn't upset since I've seen the automatic inclusion of a service charge by some restaurants in the USA, Europe, and South America (a steak house in Buenos Aires). In those cases, I just don't leave a tip but I always wonder if the business pockets the service charge instead of giving the money to the serving staff.
The service charge by the hotel was, however, a surprise.
Is this automatically including a service charge something new in Bangkok / Pattaya or was I simply more diligent at looking at my bills on this trip?